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Certificate Requirements

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Start Dates:

Effective: August 2023

First Semester

Course #Course TitleCreditsPrerequisites/Comments

103-102Microsoft Office Suite2

106-113Customer Service Foundations1Fall only, Weeks 1-4

106-114Customer Communic Techniques1Fall only, Weeks 5-8

106-115Customer Care Strategies1Fall only, Weeks 9-12

106-128Found in Business Writing1Weeks 5-8

106-129Traditional Business Writing1Weeks 9-12 | 106-128 or concurrent

106-130Managerial Bus Writing1Weeks 13-16 | 106-129 or concurrent

106-150Office Procedures 11Fall only, Weeks 13-16

Total Credits Required: 9

2.0 Minimum Certificate GPA Required for Completion

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Last Updated: 5/13/2021 2:48:04 PM

 

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